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Data Protection

Privacy Policy

How Surinder Mohindra Security Agency handles personal data across enquiries, recruitment, website operations, and cookie preferences.

1. Scope of This Privacy Policy

This Privacy Policy explains how Surinder Mohindra Security Agency (SMSA) handles personal data when you use www.smsaindia.com, submit website forms, or contact us directly.

This policy is based on the current website implementation and business workflow shared by SMSA. We update this policy whenever data collection, tooling, or legal requirements change.

Third-party websites linked from SMSA pages operate under their own privacy policies.

2. Categories of Personal Data We May Process

Depending on your interaction, SMSA may process the following categories of information:

  • Contact enquiry details: name, organization, service required, and phone number.
  • Career application details: full name, age, gender, email, phone, address, qualification, experience, position preference, ex-defence/training status, and optional notes.
  • Direct communication data shared over email, phone, or in-person business communication.
  • Technical usage data processed by website infrastructure, such as IP address, device/browser signals, and security logs.
  • Cookie preference records saved through the SMSA consent system.

3. Why We Process Data and Lawful Basis

SMSA processes data for specific business and compliance purposes, including responding to enquiries, recruitment screening, service communication, fraud prevention, and legal record-keeping.

Our legal basis may include consent, legitimate business interests, and compliance with applicable law, including labour, tax, and regulatory obligations relevant to manpower and security services.

  • To respond to quote requests and service enquiries.
  • To assess job applications and recruitment suitability.
  • To maintain service quality, security, and abuse prevention controls.
  • To satisfy statutory and contractual obligations.

4. Cookies and Similar Technologies

SMSA uses a consent-based cookie framework. Strictly necessary cookies are always active. Performance and Analytics (Google Analytics) is optional and on by default; you can turn it off in Cookie Settings.

When Performance and Analytics is enabled, we use Google Analytics to measure traffic and usage in aggregate; we do not use advertising or marketing cookies.

You can update your cookie preferences at any time from the Cookie Settings page.

  • Full details, including cookie names and retention, are in the SMSA Cookie Policy.
  • You can manage your preferences from the Cookie Settings page at any time.

5. How Data May Be Shared

SMSA does not sell personal data. Data may be shared only where required to operate services or comply with law.

  • Authorized internal personnel handling enquiries, hiring, and operations.
  • Technology providers for hosting, infrastructure security, and website maintenance.
  • Government or law-enforcement authorities where disclosure is legally required.
  • Professional advisors (for example, legal or compliance support) under confidentiality obligations.

6. Data Retention

SMSA retains personal data only for as long as needed for the relevant purpose, legal compliance, or dispute resolution.

The consent cookie used for preferences is stored for up to 12 months unless cleared earlier by the user.

Website behavior note: in the current codebase, website form submissions are handled client-side and are not automatically transmitted to an SMSA backend endpoint. If this implementation changes, this policy and retention controls will be updated accordingly.

7. Security Measures

SMSA uses technical and organizational safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or loss.

No online system is fully risk-free, but SMSA continuously reviews website and operational controls to maintain practical security standards.

8. Your Privacy Rights

Subject to applicable law, you may request access to your data, correction of inaccuracies, deletion where appropriate, and withdrawal of previously provided consent.

You may also ask questions about how your data is used and request clarification on retention, sharing, or complaint channels.

9. Children's Privacy

SMSA services and career workflows are intended for adults. We do not knowingly collect personal data from children through this website.

If data believed to belong to a child is identified, please contact SMSA so it can be reviewed and handled appropriately.

10. Policy Updates and Contact

SMSA may revise this policy when website functionality, legal obligations, or data handling practices change. Updated versions will be published on this page with a revised effective date.

For privacy-related queries or requests, contact SMSA using the details listed in the summary panel.