Services · Electronic security
CCTV surveillance, biometric access control, fire detection and intrusion alarms, planned around your premises and run alongside the guards who respond to them.
01Overview
Systems that support the people on the ground.
Cameras and alarms only protect a site when someone watches, responds and maintains them. SMSA plans electronic security together with physical guarding, so every camera, reader and detector has a clear owner and a response procedure.
Our services cover system selection, installation coordination, 24/7 remote monitoring, scheduled maintenance and periodic inspection, with online dashboards and reporting.
Where a workplace physical security audit identifies surveillance or access-control gaps, the electronic security plan is built from those findings.
02What’s included
Every alert has a response.
Each system is paired with what the guards on site do when it raises an alarm.
- 01
CCTV installation & video surveillance
CCTV and integrated video systems planned around entry points, perimeters and sensitive areas identified in the site survey.
- Camera placement planned from the site audit
- Integrated video and recording systems
- Coverage of gates, perimeters and lobbies
- Guard response
- Guards act on alerts and footage reviews
- 02
24/7 monitoring & command centre
Round-the-clock remote monitoring with escalation to on-site guards and your nominated contacts.
- 24/7 remote monitoring
- Escalation to guards on site
- Online dashboards and incident reporting
- Upkeep
- Scheduled servicing; faults reported through SMSA
- 03
Biometric & smart-card access control
Biometric and smart-card readers for doors, gates and restricted areas. Depending on the system selected, the same readers can record staff attendance.
- Biometric and smart-card readers
- Restricted-area access rules
- Attendance records where the system supports it
- Guard response
- Gate staff handle exceptions and visitors
- 04
Fire detection & alarm systems
Fire detection and alarm systems supported by guards trained in fire safety and evacuation drills.
- Detection and alarm coverage
- Periodic testing and inspection
- Guard response
- Fire-trained guards lead the evacuation
- 05
Perimeter intrusion detection
Intrusion alarm systems for perimeters, stores and after-hours areas, linked to monitoring and guard response.
- Perimeter and zone alarms
- After-hours protection
- Guard response
- Patrols respond to the triggered zone
03How we work
Planned, installed, maintained.
Every system starts from what the site actually needs.
- 01
Site assessment
Surveillance and access gaps identified during the physical security audit.
- 02
System plan
Cameras, readers and detectors selected around your premises and budget.
- 03
Installation & handover
Installation coordinated, guards briefed on response procedures.
- 04
Monitoring & maintenance
24/7 monitoring, scheduled servicing and periodic inspection.
04Credentials
Verify before you sign.
The licences, certifications and registrations behind this service — each linked to its documents, with the certificate or licence number where one is issued.
Download the SMSA capability statementPDF05FAQ
Questions about surveillance.
Procurement teams ask these before they shortlist an agency. The Security Compliance Guide 2026 covers due diligence in depth.
Do you install CCTV cameras and provide 24/7 monitoring?
Yes. SMSA plans CCTV and integrated video systems around your premises, coordinates installation, and provides 24/7 remote monitoring with escalation to on-site guards.
Can biometric access control also record staff attendance?
Depending on the system selected for your premises, biometric and smart-card readers used for access control can also record attendance.
Do you maintain electronic security systems after installation?
Yes. Our services include scheduled maintenance, periodic inspection and online service dashboards and reporting.
Can electronic security be combined with security guards?
Yes, and that is how we recommend it. Electronic systems are planned with physical guarding so every alert has a trained person responsible for the response.
Electronic Security
We’ll look at your cameras, access control and alarms alongside your guarding, and recommend what to add, repair or monitor.